Where is JaxAbstracts located?
- JaxAbstracts is based out of Charlotte, North Carolina
Where is the product made?
- Our products are manufactured in the USA
Does JaxAbstracts have any showrooms?
- Jax has a private studio located in Charlotte, North Carolina. Visitation is by appointment only M-F, 8:00AM-6:00PM (EST).
What are the purchase requirements for merchandise?
- All orders require 100% prepayment to begin manufacturing and must be paid in full before shipping.
Does JaxAbstracts offer commissions?
- Commissions are available. JaxAbstracts offers custom artwork to fit your request. 50% of the invoice is required to begin the project. Once your artwork is complete, we will send you a final digital representation. Colors translate differently on different monitors and printers. Finished artwork may vary depending on final substrate, finish and size selection made.
Can products be ordered in variant sizes?
- JaxAbstracts offers custom sizes on all Giclees and Commissioned Art. His artwork is manufactured domestically, and every item is made to order. We offer many options in terms of customization (ie. size, color, substrate). For all Giclees, alternate sizes are available, and it's related pricing.
What is the turnaround time (TAT) on orders once the payment is received?
- All purchases are made to order. We typically ship orders within 2-3 weeks from the date of purchase. We will notify you once your order has been shipped along with an estimated time of arrival (ETA).
What is the cancellation policy once the payment is received?
- You can email your cancellation request to info@jaxabstracts.com. Please note that we do not take cancellations over the phone. We must have a written request through email. A 15% restocking fee will be charged for all items that are cancelled after 72hours of purchase. If the items are ready for shipment, a $50 packing/unpacking fee will be charged as well.
How do I contact JaxAbstracts?
- Our normal business hours are M – F, 8:00AM-6:00PM (EST). You may reach us at info@jaxabstracts.com. Please allow us 24-48 hours to respond to all inquiries. For immediate assistance please call 980.292.0120
What are the shipping procedures for merchandise?
- Items will ship via common carrier, and typically average 15% of the order amount. Customers will be contacted for approval on freight amounts that exceed 15% of the total order amount.
- JaxAbstracts is based out of Charlotte, North Carolina
Where is the product made?
- Our products are manufactured in the USA
Does JaxAbstracts have any showrooms?
- Jax has a private studio located in Charlotte, North Carolina. Visitation is by appointment only M-F, 8:00AM-6:00PM (EST).
What are the purchase requirements for merchandise?
- All orders require 100% prepayment to begin manufacturing and must be paid in full before shipping.
Does JaxAbstracts offer commissions?
- Commissions are available. JaxAbstracts offers custom artwork to fit your request. 50% of the invoice is required to begin the project. Once your artwork is complete, we will send you a final digital representation. Colors translate differently on different monitors and printers. Finished artwork may vary depending on final substrate, finish and size selection made.
Can products be ordered in variant sizes?
- JaxAbstracts offers custom sizes on all Giclees and Commissioned Art. His artwork is manufactured domestically, and every item is made to order. We offer many options in terms of customization (ie. size, color, substrate). For all Giclees, alternate sizes are available, and it's related pricing.
What is the turnaround time (TAT) on orders once the payment is received?
- All purchases are made to order. We typically ship orders within 2-3 weeks from the date of purchase. We will notify you once your order has been shipped along with an estimated time of arrival (ETA).
What is the cancellation policy once the payment is received?
- You can email your cancellation request to info@jaxabstracts.com. Please note that we do not take cancellations over the phone. We must have a written request through email. A 15% restocking fee will be charged for all items that are cancelled after 72hours of purchase. If the items are ready for shipment, a $50 packing/unpacking fee will be charged as well.
How do I contact JaxAbstracts?
- Our normal business hours are M – F, 8:00AM-6:00PM (EST). You may reach us at info@jaxabstracts.com. Please allow us 24-48 hours to respond to all inquiries. For immediate assistance please call 980.292.0120
What are the shipping procedures for merchandise?
- Items will ship via common carrier, and typically average 15% of the order amount. Customers will be contacted for approval on freight amounts that exceed 15% of the total order amount.
